Privacy Policy
SepMetal Technologies Limited respects the privacy of visitors to this website. This policy explains what personal information we collect, how it is used, and how it is handled.
Information we collect
We collect personal information when you submit an enquiry through the website.
This may include:
- your name;
- email address;
- company;
- telephone number;
- and any information you include in your enquiry.
Providing this information is voluntary, but we may be unable to respond to an enquiry without sufficient contact information.
We also collect limited technical and usage information through website analytics and security services.
How we use your information
Information submitted through the website is used to:
- respond to enquiries;
- discuss potential trading, sourcing or recovery requirements;
- manage related business communications; and
- maintain the security and operation of the website.
We do not use enquiry details for unrelated marketing or mailing lists.
Website analytics
We use Google Analytics to understand how visitors use the website, including information such as pages viewed, traffic sources, device types and general usage patterns.
This information is used to monitor website performance and improve its content, structure and usability.
We do not use website analytics for advertising or behavioural marketing.
How information is stored
Enquiries submitted through the website are sent to SepMetal Technologies by email and are also stored within the website’s WordPress/WPForms system.
The website is managed and hosted by IMAGINGX LLP using infrastructure provided by IONOS. Cloudflare provides content delivery, network security and spam/bot protection. Google provides website analytics services.
These service providers may process limited personal or technical information as necessary to provide their respective services.
International processing
SepMetal Technologies Limited is based in Hong Kong and works internationally.
The website is hosted in the United Kingdom. Some technology providers used by the website, including Google and Cloudflare, may process information in other jurisdictions in accordance with their own data-protection arrangements.
Data retention
Personal information is retained only for as long as reasonably required to deal with an enquiry, maintain a business relationship, meet legal or administrative requirements, or resolve related matters.
Information that is no longer required will be deleted or anonymised where reasonably practicable.
Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.
The website uses Cloudflare security services and Cloudflare Turnstile to protect enquiry forms from automated abuse.
Your rights
You may request access to, or correction of, personal information held about you.
Depending on the law applicable to you, you may also have additional rights concerning the use, deletion or restriction of your personal information.
To make a privacy-related request, contact SepMetal Technologies using the details below.
Contact
For questions about this privacy policy, contact: